AI Policy & Responsible AI Governance
This Draft AI Policy sets forth the binding governance rules for how [Syntropy AI Global LLC] develops, deploys, and operates machine learning and artificial intelligence features across our software suite.
1. Concrete Scope of Syntropy AI Features
We only use AI for five concrete operational tasks: sales forecasting, smart reorder suggestions, anomaly/theft alerts, CRM lead scoring, and our SOP support assistant.
This AI Policy applies to all machine learning and artificial intelligence features embedded within Syntropy AI Global products, specifically: (1) Sales Forecasting, (2) Smart Reorder Suggestions, (3) Anomaly & Theft Detection, (4) Predictive CRM Lead Scoring, and (5) the SOP-Grounded AI Support Assistant.
2. Strict Prohibition on Training Shared Models Without Explicit Opt-In
We NEVER use your company’s sales data, lottery logs, CRM leads, or internal documents to train AI models for other customers unless you sign an explicit written opt-in agreement.
[Syntropy AI Global LLC] does NOT use Customer Data, store transaction histories, lottery pack records, CRM contacts, or customer-uploaded SOP manuals to train, fine-tune, or improve foundational or multi-tenant models shared with other customers without an explicit, written opt-in agreement signed by an authorized officer of Customer.
All retrieval-augmented generation (RAG) vector indexes and forecasting parameters are logically isolated per tenant.
3. Mandatory Human Oversight & Deterministic Financial Math
AI never replaces a human manager’s approval on purchase orders or shift audits, and all money/ticket calculations are done by exact accounting code—never guessed by AI.
Human-in-the-Loop Mandate: AI anomaly flags, reorder drafts, and lead scores are decision-support recommendations. Customers must require human manager review before executing vendor purchase orders or taking personnel/loss-prevention actions.
Deterministic Accounting Guarantee: Generative AI models are never used to compute currency totals, tax rates, cash drawer reconciliations, or scratch-off ticket counts. All financial and inventory arithmetic is executed by deterministic software algorithms.
4. Auditing, Explainability & Contact
Every AI score or alert shows why it was triggered, and you can contact legal@[yourdomain.com] with any AI compliance questions.
Every AI-generated recommendation logs its input attributes and timestamp for administrator audit. For questions regarding AI compliance (including the EU AI Act or state automated decision-making rules), contact legal@[yourdomain.com] or privacy@[yourdomain.com].